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IT Infrastructure & Operations

Hello

My name is Hongheng Lau, but most people call me Lau.

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I help company grow and succeed by innovating IT to optimize cost, maximize ROI, and deliver service excellence.

I am a global IT leader with over 16 years of experience in leading IT Infrastructure & Operations across the US, Europe, and Asia.

 

Are you seeking to optimize your IT Infrastructure and Operations to faciliate growth? Let's connect and explore how my expertise can help elevate your IT Infrastructure and Operations to fuel business growth and success. Contact me now to explore how we can collaborate to achieve your goals.

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More About Me

Expertise

Expertise

Whether your mission involves cultivating talent, fostering collaboration, inspiring innovation, optimizing costs, and delivering service excellence, rest assured that I possess the expertise and experience to help your company reach new heights.

Infrastructure Transformation & Cost Optimization
  • SaaS GM / Budget Management

  • CAPEX/OPEX Costs Optimization

  • Team Development & Retention

  • IT Strategy and Technology Roadmaps

  • Contract and Vendor Management

IT Infrastructure & Operations
  • Infrastructure Architecture & Scalability

  • M&A Integration Planning & Execution

  • IT Project Management & Execution

  • Business Continuity & Disaster Recovery

  • Datacenter, Systems, Network, Database

Service Excellence
  • Service Delivery & SLA Design

  • IT Process Improvement & Governance

  • ITIL Service Management Framework

  • Virtualization & Micro-Segmentation

  • Cybersecurity & Compliance

TESTIMONIALS

Testimonial Joe
Testimonials

A Little About Me

Hello, my name is Hongheng Lau, but most people call me Lau.

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I was born in Singapore but grew up in Malaysia. Growing up in a multicultural and multi-lingual environment and having received education from Malaysia, USA, and Singapore, I have learned to speak 3 languages and 4 dialects. I have traveled to many countries in Asia, North America, Europe, and Russia.

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What drives me in life is the opportunity to make an impact!

Profile Photo in Casual Attire

A Little MORE About Me ...

I am a global IT leader with over two decades of experience of experience in leading IT,  Infrastructure & Operations across the US, Europe, and Asia to deliver high impact business and financial results. My expertise lies in cultivating talent, fostering collaboration, inspiring innovation, optimizing costs, and delivering service excellence to drive organization growth and success.Throughout my career, I have collaborated with customers, vendors, peers, and teams from 15 countries including USA, UK, Germany, New Zealand, Netherland, South Africa, Russia, India, China, Taiwan, Hong Kong, Malaysia, Singapore, Thailand, and Philippines. These background and experience had prepared me to approach challenges with inclusive and open-minded mindset, which allows me to thrive in dynamic environments with diversity. 

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Drawing on my background leading global IT teams across the US, Europe, and Asia, I bring a unique combination of global experience, multicultural perspective, and a passion for creating impact. Throughout my career as a VP of IT, VP of Software Development, Co-founder & CTO, Technical Support Manager, Project Manager, and Database Architect, I have developed an adaptable skill set and gained a deep understanding of diverse business functions. This experience has honed my technical acumen and nurtured a proactive approach to collaboration and problem-solving

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What sets me apart is my ability to bridge cultural gaps, embrace diversity, foster collaboration, and cultivate a 'can-do' culture that drives innovation and high-impact results. Building upon these skills and strengths, I have consistently scaled global teams, exceeded targets, and enabled growth through talent cultivation, IT innovation, service excellence, process improvement, and cost optimization.

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Passionate about making a difference in the world of IT, I am committed to elevating IT Infrastructure and Operations to fuel growth and success for companies. Whether your mission involves Infrastructure Transformation & Cost Optimization, Oracle License Optimization on VMware Virtualization, M&A Integration, SLA Design & Service Delivery, or Business Continuity & Disaster Recovery, you can be confident in my wealth of knowledge and practical insights to steer your company toward unparalleled accomplishments.

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Contact me today to discover how I can elevate your IT Infrastructure & Operations, paving the way for your business triumph.

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Qualifications

  • Executive Program in International Management - Stanford Graduate School of Business and National University of Singapore.

  • Master of Science in Computer Science - University of Missouri-Columbia,

  • Bachelor of Science in Computer Science - University of Missouri-Columbia.

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Certifications

  • Foundations for Leadership & Success - Leap Academy

  • ITIL Certification - ITIL

  • Dale Carnegie: Effective Communications and Human Relations - Dale Carnegie Training

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Languages

  • English

  • Mandarin (Chinese)

  • Cantonese

  • Malay

  • Fu-Jian (Hokkien, Taiwanese)

  • Chao-zhou (Teochew)

  • Ke-Jia (Hakka)

MORE About ... Ok, last one. Promise!

I care about Children.

  • I was Teaching Assistant for Austin Kids Can, a non-profit helping underprivileged children escape poverty via IT education.

  • I am following Samaritan's Feet International, a humanitarian aid organization with the mission to put shoes on underpriviledge children around the world.

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I am passionate about making an impact.

  • I establish CircinoNow Platform with a mission to empower future leaders through mentorship and networking, enabling them to unleash their full potential and shape the future of their industries.

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